Available features

Shared inbox

See what's going on in a central place. All conversations end up here.

Help center

Create concise articles to let your users help themself.

Sidebar four your app

Offer help resources directly where your users need them.

Telegram

Send and receive messages from anyone on the Telegram messenger.

Web chat

Include the live web chat into your site with a plain widget.

Inbound emails beta

Receive support@yourcompany emails into the shared inbox.

Quality control

Visitors can vote whether an article is helpful or not.

Analytics

Identify bad articles and improve them. You can also see how many views they get.

Attachments / files

Send and receive files. Documents, audio & video (Telegram only), pictures or files in general.

1GB for file attachments

Use up to 1GB for free. After that it's 0,50€ / 1GB. Teams get more space.
excl. VAT; billed monthly

Team

Organize a team workspace. Add your coworkers with their email address and work together.

Start small & grow

If you are on the team plan, you can purchase additional seats.

Business hours

Set your individual business hours. They are used for the automation features.

Internal notes

Leave a message that only team members can read.

Welcome messages

Show a message when a visitor opens the web chat.

Automated replies

Send a reply when you are offline. Based on your business hours.

Customized webchat

Change primary color, text color and background patterns in the widget.

Team profile

Show your team profile pictures and names on the webchat.

Assignments

Everyone can assign conversations. Make clear who works on what.

Message history

You can see what happened during a conversation. Never forget anything again.

14 days trial

Sign up and start the trial period. You can try Messengerturn for 14 days.

Browser notifications

Allow your browser to notify you on new conversations.

No credit card required

You can sign up without credit card.

Personal support

This is a small business. So expect that extra nice support 😌

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Upcoming

A small excerpt of the feature list you can expect in the future:

Data expiry date

Automatically remove conversations after a reasonable amount of time.

Extended help center

Create beautiful FAQ and help articles, integrated into the widget.

Analytics

Measure help resource performance to act accordingly. Create better help articles and reduce support load.

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